Help Guru App Privacy Policy

 Privacy Policy

This privacy policy applies to the Help Guru app (hereby referred to as "Application") for mobile devices, created by Help Apps Nepal (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".

Information Collection and Use

The Application collects information when you download and use it. This information may include:

Your device's Internet Protocol address (e.g. IP address)

The pages of the Application that you visit, the time and date of your visit, and the time spent on those pages

The time spent on the Application

The operating system you use on your mobile device

The Application gathers precise information about the location of your mobile device:

Foreground Location: Used to offer personalized content, relevant recommendations, and location-based services to enhance user experience.

Background Location: Utilized in an aggregated and anonymized manner to analyze user behavior, identify trends, and improve the application's performance and functionality.

The Application collects your device's location to determine your approximate geographical location for:

Geolocation Services: To provide features such as personalized content and location-based services.

Analytics and Improvements: Aggregated and anonymized location data helps analyze user behavior and improve the Application's functionality.

Third-Party Services: Anonymized location data may be transmitted to external services to enhance the Application.

The Service Provider may use the information you provide to contact you with important information, required notices, and marketing promotions.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid in improving the Application. The Service Provider may share your information with third parties as described in this privacy statement. The Application utilizes third-party services that have their own privacy policies about handling data. Below are links to the privacy policies of the third-party service providers used by the Application:

Google Play Services

Disclosure of Information

The Service Provider may disclose User Provided and Automatically Collected Information:

As required by law, such as to comply with a subpoena or similar legal process

When they believe in good faith that disclosure is necessary to protect their rights, your safety, or the safety of others

With trusted service providers who work on their behalf and have agreed to adhere to the rules set forth in this privacy statement

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes available as part of your mobile device or via the mobile application marketplace.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you would like the Service Provider to delete User Provided Data, please contact them at 9802982889 and they will respond within a reasonable time.

Children

The Service Provider does not use the Application to knowingly solicit data from or market to children under the age of 13. If they discover that a child under 13 has provided personal information, they will immediately delete it from their servers. If you are a parent or guardian and are aware that your child has provided personal information, please contact the Service Provider at 9802982889.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. They provide physical, electronic, and procedural safeguards to protect the information they process and maintain.

Changes

This Privacy Policy may be updated from time to time. The Service Provider will notify you of any changes by updating this page. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes. This privacy policy is effective as of 2024-05-20.

Your Consent

By using the Application, you consent to the processing of your information as set forth in this Privacy Policy now and as amended.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about our practices, please contact us via phone at 9802982889.